Residential Services

At Norfolk Power we work hard to make customer service one of our top priorities to our 16500 plus Residential Customers.

In this section, you will find detailed information about our Residential Services.  This includes an overview of how to understand your bill, bill payment options, and conservation programs that can help you better manage your electricity usage.

If you are not able to find the information you are looking for in this section of our website or if you have any further questions, please call our Customer Service Department at 519-426-4440 and we would be happy to help.