Privacy

...OUR POLICY 


Norfolk Power is committed to meeting all of our obligations to our customers to protect their data and only to collect, use and disclose it for authorized purposes. Norfolk Power may gather statistical and user preference data through cookies, profiling and other data gathering techniques, but this process does not involve the collection, use or disclosure of personally identifiable information. Norfolk Power may go beyond acting solely as a conduit to create enhanced data. Norfolk Power may do this through collecting data on URL's, user identity certificates, pairwire, temporary or site ids, and other online contact information.

Norfolk Power does not integrate such information with names, addresses, e-mails, or other data so as to identify any individual person. Information obtained in this manner by Norfolk Power does not include personally identifiable information such as name, address, telephone number, and e-mail, which are neither collected or used by Norfolk Power in its creation of enhanced data, nor disclosed by Norfolk Power to others, except with the consent of the individual to whom the data pertains.


Through the use of cookies, Norfolk Power may also collect, store, and use information regarding the computer system of a user and associate this information with other information collected from the user. Norfolk Power may use this information for the purposes of completion and support of current activity, web site and system administration, customization of web sites of our business customers, improve the content of the Web site, research and development, or to notify user about updates to the Web site. This information may be distributed to Norfolk Power, Norfolk Power's agents, and Norfolk Power's business customers.

Any communications or materials sent to the Web site by any user via electronic mail or otherwise, including any comments, data, questions, suggestions or the like, will be treated as non-confidential and non-proprietary. Any use of such material does not violate any user's rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Norfolk Power uses such material.