Payment Options

  

Currently Norfolk Power Distribution Inc. offers their customers a number of ways to make payments toward their account, including:

PAPP (Personally Approved Payment Plan) - two options are available

Regular Plan

Your bills will be sent to you as usual.  The amount due will automatically be withdrawn from your bank account on the due date specified on the bill.

Equal Payment Plan

This plan allows customers to budget for an equal monthly payment.  A fixed amount is automatically withdrawn from your bank account on the due date specified on the bill.  We reconcile any outstanding amounts on an annual basis.

PAPP offers customers a covenient, easy way to manage their monthly payments.  It eliminates the need to write cheques, purchase postage and the possibility of encountering late payment charges.  To enrol we require customers to complete our Pre-Authorized Payment Form , which includes providing a blank cheque, marked 'VOID'.  You may withdraw from the plan at anytime with proper notification to Norfolk Power Distribution Inc. 

Telephone and Internet Banking

You may pay your account by telephone or through the Internet.  Please contact your financial instituion to arrange this.  When setting up for either option you will need your 8 digit account number (ie 12345-001) and we will be listed as Norfolk Power.

Payments at Financial Institutions

You may pay your account at banks or other financial institutions.  A service charge may apply. Processing times can vary, so be sure you allow enough time for us to receive your payment by the due date.

By Mail

PO Box 588, Simcoe, ON  N3Y 4N6

At Our Office

70 Victoria Street, Simcoe, ON  Monday thru Friday 8:30 - 16:30

- we accept cash, cheque, money order, or debit.
- VISA and Mastercard accepted. (Convenience fee will apply)

     Credit Card Payments

Credit card payments may be made in person, by phone or by using our online service powered by Paymentus.  (Convenience fee will apply)
  ...more details

 

When a partial payment has been made on an account, on or before the due date, a late payment will apply to the amount of the bill outstanding at the due date, including arrears from previous billings.  Customers agree to pay a penalty at a rate of one and one-half percent (1.5%) per month, payable and compounded monthly (19.56% per annum), or the maximum allowed by law, if less.